Call the federal student loan line for help. And the practice of omitting information because we didnt know to ask for it should also be stopped. I just recently had a company offer to move my loans to the Department of Education which would get me away from Nelnet but starts my loan forgiveness time over to 10 years How is this racket legal?? After paying on automatic pay and never missing a payment. I was also misled to believe I needed to consolidate my loans. They are trying to say that my loan is not a federal loan. Check out our list of Class Action Lawsuits and Class Action Settlements you may qualify to join! I too was under the impression my loans were backed by the federal government. It was there that I discovered my federal stafford loans were considered private because they were issued through a private lender prior to 2008. I have gone through so much grief with them. Please add me. Ive been in public service almost 20 years and now finding out I dont qualify for loan forgiveness because of this loan which I was told by my school was a department of education loan. The complaints primarily related to Billing/Collection Issues. I have loans threw Nelnet and owe twice as much as I borrowed due to interest ID like in on this as well. Plaintiff is directed to refile her Response in case 22-cv-5545 by 11/29/2022. I just read this article. Yes I do have a nap net student loan through them. Was led to believe my loans were federal loans thru the Department of Education. I have loans through nelnet. Add me to the suit!! I have had Nelnet for many years and have undergone the same troubles as everyone else here. Id like to be included in this class action. Never was I informed this was not a federal loan program with the dept of Education. I would like to be included in the class action against Nelnet. I was also told that if I could not pay a ridiculously high amount of money monthly for the Income based repayment plan I couldnt pay anything and now My $20,000 loan has an additional $100,000 in interest!!! When I consolidated my loans when Nelnet took over my loan from ACS years ago, I wasnt told I had the wrong type of loan and I didnt know that my loan was not a federal loan. Now, I am told my loans are private! They say they have no records of my payments to ACS. Quality technology and services our clients can trust. I am one of the many thousands misled by Nelnet. I have the same problem. The plaintiffs in the case say representatives from Nelnet misled them to believe their Nelnet loans were backed by the federal government but in fact were not. Assuming a price of $10.00 per share of FirstMark Class A common stock at the closing of the transaction, each share of FirstMark Class A common stock would receive shares of the post-combination . If Nelnet isnt federal can we file bankruptcy on those loans ? Act passed, I went to Nelnet.com to see if I qualified because all of my loans are subsidized or unsubsidized federal stafford student loans. I still have emails where they claim to be backed by the Federal government. I dont know how they aquired my loan. I wasn't notified. My primary focus has been building and scaling revenue-focused . Cheri. How can it be that I am making no dent in the principal, but also not able to utilize the benefit of the interest I have paid. I thought nelnet was a federal loan too. I would like to be included in this lawsuit. Log in to view your account information. I dont even know how I became associated with Nelnet, at some point I was led to believe that they are associated w Fed Student loans and they simply took over whoever previously had the loans, I have repeatedly requested to know where the loan originated and requested some other info as to how the status of my loan has changed and no one has been able to guide me or provide me with this information, Im thinking about hiring an attorney to investigate it. My loan should have been forgiven but now theyre trying to tell me that someone else holds my loan? They they charged me back interest. Please help. My loans started in 2009 and have tripled. 05 then another of. Please add me to the lawsuit as well. As in today. I would love to join the law suit. Load Error I really would like an attorney to contact me, I also am a victim of their predatory lending in which in fact I paid my loans they were taking my income taxes and I asked my current educators to not use them and they subsequently ended up in their hands. On top of that they have charged me triple on one with interest. Add my name please and email me next steps. I have Nelnet and they told me that my loan was not a Fed loan but that is incorrect. Its highway robbery. This field is for validation purposes and should be left unchanged. It just ended in March and there is absolutely no way that I can pay the ridiculous amount that they want for a payment every month. Located Lincoln, Nebraska, on 11/6/2017, the Better Business Bureau has give Firsmark a "B+" rating. I dont understand how they are servicing my federal loans if they are private. involved the drop in credit scores after Great Lakes reported the student loans it services as in deferment. They didnt reach out to me to offer me relief. New cases and investigations, settlement deadlines, and news straight to your inbox. This company has been a difficult situation. I owe more now with Nelnet than I did with my previous servicer. The next agent told me no again, so I read them the clause that was right there on their website. My loans are from University of New Mexico. I too have been paying nelnet, now firstmark services for every bit of 15+ years. Time and again I had received messages, emails, calls and paperwork touting the US Department of Education backed loans, not private. Thinking they were part of the federal government. Please contact me I have Nelnet who used to be Salie mae. My student loan is being transferred from Great Lakes to NelNet,Im very concerned. Im not sure what to do. Mind you, this loan was originally with Navient. Its obvious that many of us were misled in some way when it comes to these loans, question is, is anyone going to do anything about them, or are the big wigs with the money to buy themselves out of everything going to win once again? I have wondered why I have not been getting a bill from them. They state that they only collect up to 10% of your dispensable income but then charge $500.00 dollars a month. The interest accrual process is also criminal. Navient shows as delinquent and Nelnet as being paid on time. They have been charging me throughout the pandemic. Read more here: Camp Lejeune Lawsuit Claims. Calling them with police records and all and they still will not remove this loan from my credit. I dont know. I have loans with Nelnet that Ive had for years. I paid almost double my monthly bill to try and pay off my loan faster. My loans are in deferment, how can i be pre-default? Nelnet applied all of that payment to one of the loans and let the other one continue to accrue interest. Firstmark Services uses appropriate technical and organizational security measures including encryption of personal data and follows various industry standards and best practices to protect your personal data. How do we join this lawsuit? Had them since I graudated in 2016, and still paying off loans to this day. And because I saw no other choice but to do a direct consolidation and being led to believe that was in my best interest, I saw no other choice but to chose a payment plan and my payment plan is based on my income rather than loan term. I have asked for loan forgiveness and they keep denying me without any information. However, I am not allowed to make any decisions or have any information about the loan without HIS PERMISSION! of Ed loans but am finding out that may not be the case. Please add me to the class action lawsuit. And not to mention criminal! all this time i thought they were a part of the US department of education. They also without my knowledge or permission merged a few of my loans, as I have never consolidated. I have Nelnet student loans. Borrowers need to take the time to apply with a new lender and to set up payment information . Please add me to this class action law suit, I also have a nelnet loan and was mislead, I wasnt able to transfer those credits to a university college wasted my time and money, and the school is no defunct, Le Cordon Bleu, so my degree has no value. I called flipping out how is this possible I think I will die and still owe Nelnet. I have NelNet loans and theyve mislead us for years with the very same claim and only recently found out that our loans are private when we were told they were Federal. They should be sued on so many issues! Yes my loan is over 21 year really 1993 very small loan now it have become two loan more interest then loan I also thought it was part federal student loan. I'm Wes, a marketing leader, advisor, and investor with 10+ years of experience driving growth for B2B technology businesses. Nelnet is destroying lives around here, with their lies and deceiving. He told me Nelnet is a private company. Im 5 years from retirement and over $97,000 in debt with these loans. Back in 2020 they granted the CARES benefit to suspend payments. That being said, my loan balance today is still more than what I initially borrowed. Nelnet took over my loans in 2022 without my consent. Been paying since 1991 and almost everything goes to Interest. It never fails to mislead a potential learner to where they are burden with financial hardship. They lied and I discovered the lie while researching Biden loan forgiveness Firstmark Services PO Box 2977 Omaha, NE 68103-2977: Correspondence: Firstmark Services PO Box 82522 Lincoln, NE 68501-2522 Fax: 1.866.258.9222: Overnight: Firstmark Services 121 S. 13th St., Suite 201 Lincoln, NE 68508: Toll-free: 1(888) 538-7378 : Hours Of Operation: . The best example is when I put my loans into deferment the very first time many years ago. Showing all complaints. I have several student loans through Nelnet. Ive applied for loan forgiveness but Ive received nothing back from the department of education twice I applied and still nothing. Phone: 888.538.7378. Firstmark Services is a joke, they keep going against my directions. ClassAction.org is a group of online professionals (designers, developers and writers) with years of experience in the legal industry. I had to stop attending and Im still unable to repay even before this crisis. My accounts have gone up since March 2020 and should of been put on hold due to pandemics. I was hoping that I could use the time granted in the C.A.R.E.S. Why would they misrepresent themselves like this. It wasnt until this year that I realized differently. They need to be stopped. Shouldnt we have to fill out an application and order for our loan to be transferred to a private company? of Ed./Nelnet thinking its Federal Gov.. interest has accrued since this Covid Pandemic and has affected many globally. Please keep me posted! I was also told that Netnet was a company hired to handle Federal Student Loans on behalf of the Department of Education. That brings it up to $72,857! Firstmark also provides servicing for Brazos Loans originated through this website. (Attachments: #1 Outline for the Initial Joint Status Report) (rao, ) (Entered: 10/13/2022), DocketMAILED copy of the Clerk's Notice entry along with the Joint Consent Form to plaintiff. Please respond with options so that I can take action against them. Its ridiculous!! Anne was one of those impacted associates, and leading up to her layoff, she was working in Firstmark Services, a private student-loan division of Nelnet. I want to take action. I also have a student loan with Nelnet, took loan out when my daughter started college. I was told if I did that, I couldnt qualify for any forgiveness for a minimum of 10 years. In fact, I still have statements from 2017 with U.S Department of Education logo stamp on the far right side of their letterhead. Actions does not process claims and we cannot advise you on the Log in to view your account information. Read our Newswire Disclaimer. It has been a federal loan for 20 years. WOW, I just got an email from Great Lakes Student Loan Services, stating g that they are transferring my account to Nelnet as of 2/18/2023 without my consent. I recently applied for a student loan forgiveness as I definitely qualified under the guidelines. Excuse me? I too have a student loan with Nelnet for over 70k and was informed I didnt qualify for the freeze because my loan was different. An original portion of my loans were from SC and after attending school in Florida with minimal additional loans they are saying all of my loans are commercial and do not apply to the Federal guidelines from loan deferment. Something must be done about it. Only now realizing it during the pandemic. I was forced to take a TPD Discharge. They are not government based loans. PLEASE HELP, I too am being raped by Nelnet. I still have an open account with them. Good Luck. Im a bit confused, how is it possible to take out federal loans and the rights to those loans given to another company like Nelnet without notice? The number is: (888) 538-7378. It was not until the CARES Act in 2020 that I learned that my loans were now considered private. So I did. I gave up awhile ago. I was told my loans were federal student loans and I thought they were until reading this article. 7% is not a good interest rate! I reside in Los Angeles. They shut down a couple of months after my graduation. I would like to join as well. same here. I have had several student loans in different amounts. So my interest was capitalized at the end of the year. For myself it more about the principal.Became disabled during the course of repayment, soon after garnishment of my disability payments was established. I need out !! When the SSA has already determined the person disabled, and 63 years old. raised over $1.2 billion for a fund focused on control buy-out investments in middle market . Top Class Actions is a legal news source I also have a nelnet student loan. I was with Moehela then Great Lakes and Now Nelnet. Ive only ever taken out federal loans. I was confused and felt like I had no real options. It is an automatic referral according P. Bidens direction. swiftui when does onappear get called. Last Updated on August 17, 2018 3:33 PM, Rosenthal Fair Debt Collections Practices Act. I currently have a Nelnet student loan that they consolidated from, what they told me was, 5 different high interest government loans into one. (nsf, ) (Entered: 10/11/2022), DocketCLERK'S NOTICE: Pursuant to Local Rule 73.1(b), a United States Magistrate Judge of this court is available to conduct all proceedings in this civil action.